Centre for Policy on Ageing
 

 

Overcoming barriers
 — older people and income support
Author(s)Paddy Costigan, Helen Finch, Beverley Jackson
Corporate AuthorSocial Research Branch, Department of Social Security - DSS
PublisherDSS Social Research Branch, London, 1999
Pagesunnumbered (Department of Social Security research summary)
SourceKeith Watson, Social Research Branch, Adelphi, 1-11 John Adam Street, London WC2N 6HT.
KeywordsSocial security benefits ; Supplementary benefits ; Attitude ; Social surveys.
AnnotationIn response to the 1997 Labour Party manifesto commitment to poorer older people, the Department of Social Security (DSS) began a programme of review and research investigating the experiences and attitudes of older people who were entitled to, but not in receipt of, Income Support (IS). Research was undertaken by the National Centre for Social Research (formerly SCPR) with the Office for National Statistics (ONS). Qualitative and quantitative research carried out indicated that entitled non-recipients (ENRs) of IS do not remain that way indefinitely. ENRs do not admit to particular difficulties in managing on their current incomes. The barriers identified by the research revealed a mixture of attitudinal resistance and lack of, or "incorrect" knowledge about IS and dislike of the procedures involved. Improvements suggested ranged from avoiding the need to visit a benefits office, to receipt of IS as an add-on to the Retirement Pension. (RH).
Accession NumberCPA-991221201 P
ClassmarkJH: JHM: DP: 3F *

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