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Centre for Policy on Ageing | |
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| Staying at home | | Corporate Author | Consumers' Association |
| Journal title | Health Which?, October 1999 |
| Pages | pp 14-17 |
| Keywords | Domiciliary services ; Social Services Departments ; Living in the community ; Social surveys. |
| Annotation | Local authority home care services are central for those who choose to stay in their own homes. This survey on standards of care is based on interviews with 30 people. Some were pleased with the service they received and were able to keep their independence; but many were not getting the help they needed. Few were aware of having any written care plan, or of ever having had their needs reviewed or reassessed. A small number had experienced a cut in local services, leaving them unable to cope. Relationships with staff varied, from those offering extra services, to other areas where high staff turnover led to lack of continuity. Most had a contact number at the local authority, but in practice there was little or no contact once a service was in place. In general, respondents thought the service was good value for money. Too often, services were determined by limited resources stretched thinly between users. If government policy is to make greater use of home care services, particularly for older people, then the concerns voiced need to be addressed. (RH). |
| Accession Number | CPA-991014203 A |
| Classmark | N: PF: K4: 3F * |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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