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Satisfaction with medical and allied health services among aged people in Sydney
Author(s)O F Dent, G A Broe, H Creasey
Journal titleAustralasian Journal on Ageing, vol 18, no 3, August 1999
Pagespp 130-133
KeywordsGeneral practice ; Home visits [doctors] ; Ophthalmic services ; Audiology services ; Quality ; Over 70s ; Longitudinal surveys ; Australia.
AnnotationPatient satisfaction is one of several aspects of quality of care being evaluated increasingly in general practice, hospitals, and in relation to other health services. This study assessed the satisfaction with medical and allied health services in a sample of 320 people aged 75 years and over living in the community in Sydney, and examined whether their satisfaction had changed over a 3-year period. The proportion "very satisfied" with general practitioner (GP) surgery attendances and house calls over the survey period ranged between 88% and 100%. The proportion "very satisfied" with specialist medical services ranged between 87% and 91%. The proportion "very satisfied" with allied services ranged from 69% for optometry in 1992 to 93% for audiometry in 1995. There were no significant changes over time. (AKM).
Accession NumberCPA-991005222 A
ClassmarkL5: L5H: L7: LA: 59: BBK: 3J: 7YA

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