Centre for Policy on Ageing
 

 

How do consumer views affect your services direction?
 — Excellent Care Award 1998 winning essay
Corporate AuthorQuality Department, Mental Health Services for Older Adults, South Birmingham Mental Health NHS Trust
Journal titleAgeing and Health: the Journal of the Institute of Ageing and Health (West Midlands), no 5, 1999
Pagespp 3-5
KeywordsDementia ; Psychiatric treatment ; Consumer ; Needs [elderly] ; Birmingham.
AnnotationThe value and importance of finding out consumers' needs and views is put forward. South Birmingham Mental Health Trust for Older Adults provides care and support for older adults with a variety of mental health needs and their carers. Most service users have dementia. This essay emphasises the Trust's philosophy of person centred care, and how this is reflected at individual, ward, and strategic planning levels. (RH).
Accession NumberCPA-991005201 A
ClassmarkEA: LP: WY: IK: 87E

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