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Centre for Policy on Ageing | |
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Outcomes of social care for adults
— attitudes towards collecting outcome information in practice | | Author(s) | Hazel Qureshi |
| Journal title | Health & Social Care in the Community, vol 7, no 4, July 1999 |
| Pages | pp 257-265 |
| Keywords | Services ; Consumer ; Management [care] ; Quality ; Performance ; Evaluation. |
| Annotation | This paper discusses the findings of three studies of perspectives on social care outcomes undertaken by the Social Policy Research Unit (SPRU) at the University of York. The findings are related to conceptual and policy issues relevant to the idea of using outcome information in assessing performance. Respondents were managers in social services, academics, and organisations of disabled people, older people and carers. They gave their views on why outcomes were important, and what they perceived as obstacles to implementing ways of looking at outcomes in routine or regular practice in social care. In principle, attitudes towards the collection and use of outcome information were overwhelmingly positive, in terms of effectiveness, improving accountability, and informing decisions of both purchasers and providers. However, a number of obstacles to implementing practical systems were identified including conceptual and technical issues, professional and organisational culture, resource constraints, and the emphasis on assessment at the expense of review. (RH). |
| Accession Number | CPA-990826251 A |
| Classmark | I: WY: QA: 59: 5H: 4C |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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