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The art of conversation
Author(s)Jon Glasby
Journal titleCare: the Journal of Practice and Development, vol 7, no 2, May 1999
Pagespp 20-26
KeywordsCommunication skills ; Doctors ; Patients ; Admission [hospitals] ; Discharge [hospitals].
AnnotationIt would seem that doctors have difficulty in communicating with their patients, and are unable to give older people any information or explanation on why they are in hospital. This article reports on findings from an investigation of emergency hospital admissions of older people, to identify and analyse admissions which could have been prevented. If patients do not know the cause of their illness or why they were admitted to hospital in the first place, they cannot take action to prevent a similar situation from arising in the future. Findings of this study have implications for: older people's quality of life; the rate of hospital re-admissions; community health and social service provision; and the way in which scarce public funds are used. It may be necessary to review how hospital discharges are handled and the information given to older people when they return home. Meanwhile, nurses are better placed to ensure that patients receive all the information they need. (RH).
Accession NumberCPA-990719211 A
ClassmarkUO: QT2: LF: LD:QKH: LD:QKJ

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