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Age Concern's response to the consultation document: A new approach to social services performance
Corporate AuthorAge Concern England - ACE
PublisherAge Concern England, London, April 1999
Pages10 pp (Briefings, ref: 1399)
SourceAge Concern England, Astral House, 1268 London Road, London SW16 4ER.
KeywordsServices ; Social Services Departments ; Performance ; Ageism ; Indicators ; Comments or Evidence submitted.
Annotation"A new approach to social services performance" is the Department of Health (DoH) consultation putting forward proposals on comparability of social service departments' performance indicators. Age Concern England (ACE) believes that before any developments of performance indicators, there should have been agreement about all the fundamental principles for the delivery of social services. In its response, ACE makes the case for further indicators to be developed on inter-agency working, prevention and rehabilitation, assessment, charges for residential care, adaptations, and complaints procedures. (RH).
Accession NumberCPA-990708204 P
ClassmarkI: PF: 5H: B:TOB: 3RI: 6PM *

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