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Centre for Policy on Ageing | |
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A new era for community care?
— what people want from health, housing and social care services | | Author(s) | Christine Farrell, Janice Robinson, Peter Fletcher |
| Corporate Author | King's Fund |
| Publisher | King's Fund Publishing, London, 1999 |
| Pages | 49 pp |
| Source | King's Fund Bookshop, 11-13 Cavendish Square, London W1M 0AN. |
| Keywords | Health services ; Services ; Organisation of care ; Long term ; Housing [elderly] ; Informal care ; Physical disabilities ; Cognitive impairment ; Community care ; Social surveys. |
| Annotation | Discussions with users and carers indicate serious shortcomings in the way that health, housing and social services are provided for vulnerable people. This report provides an insight into the experiences and views of older and disabled people and their carers, based on discussions of 15 focus groups in three contrasting areas: Southwark, Shropshire and Knowsley. The report, in six parts, reflects topics and issues raised in the focus groups. First, people with long-term illness or disability want to be able to lead "ordinary lives", and they talk about what is important to them. The second, on services, concerns appropriateness of provision, and co-ordination for ease of access and continuity of care. Third, communication: information and the attitudes of professionals and the general public are important in helping older people to feel valued. The fourth section voiced concerns about resources, particularly constraints in the funding of services. Section five presents views on charters, leading to a final section of recommendations for the development of better services. Action is needed to improve service performance; but introducing a new charter would only be one of a series of measures required. (RH). |
| Accession Number | CPA-990511221 B |
| Classmark | L: I: P: 4Q: KE: P6: BN: E4: PA: 3F |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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