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Selecting cards by touch
Author(s)John Gill, Hannah Devine-Wright
Corporate AuthorScientific Research Unit, Royal National Institute for the Blind - RNIB
PublisherRNIB, London, 1999
Pages24 pp
SourceRNIB, 224 Great Portland Street, London W1N 6AA.
KeywordsVisual impairment ; Assistive technology ; Accessibility ; United Kingdom.
AnnotationAs electronic services become more widely available, the likelihood increases of needing to use a plastic card to access these services. Older people or people with visual disabilities can find it difficult to select the correct plastic card for use in self-service terminals, particularly when there is no embossing on the card. This study aimed to develop design solutions to the problem of card differentiation. Existing data on the physical design of cards were examined, as were the opinions and views of suppliers and manufacturers of plastic cards. In addition, possible design solutions were tested by a sample of blind, partially sighted and sighted persons. The study calls on card issuers to incorporate embossed symbols on all cards to help differentiate one card from another. (AKM).
Accession NumberCPA-990420220 B
ClassmarkBR: M: 5CA: 8

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