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Ethnic and racial conflict in relation to staff burnout, demoralization and job satisfaction in SCUs and non-SCUs
Author(s)Mildred Ramírez, Jeanne A Teresi, Douglas Holmes
Journal titleJournal of Mental Health and Aging, vol 4, no 4, Winter 1998
Pagespp 459-480
KeywordsNursing Auxiliary ; Ethnic groups ; Racism ; Stress ; Job satisfaction ; Nursing homes ; Psychogeriatric units ; United States of America.
AnnotationThe multivariate relationships are examined between SCU (special care unit) assignment and job satisfaction, burnout and demoralisation among nurse aides providing care for residents of SCUs and non-SCUs. Work-related stressors were significantly related to burnout; proportion of assigned residents who were incontinent of bowel and having a heavier assignment were significantly related to job dissatisfaction. A measure reflecting racial bias as a stressor was related significantly to burnout and to demoralisation. Racial group membership was related significantly to all dependent variables, but in different directions for different ethnic groups, and for different outcome measures. The work-resource variables were marginally related to the stress outcomes; however, for the SCU sub-sample, less frequent team meetings was related to burnout. Availability of supplies was a significant covariate for all the dependent variables. While SCU status, per se, was not a significant multivariate predictor of stress outcomes, several variables which were significant suggest how low-cost interventions which could be part of any programme delivering quality care to people with dementia. (RH).
Accession NumberCPA-990318221 A
ClassmarkQTE:4UA: TK: TMG: QNH: WL5: LHB: LDM: 7T

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