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Centre for Policy on Ageing | |
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| Workload capacity for coping and psychological and physical outcomes amongst home helps in the Netherlands | | Author(s) | S E J Arts, A Kerkstra, J van der Zee |
| Journal title | Health & Social Care in the Community, vol 7, no 2, March 1999 |
| Pages | pp 79-90 |
| Keywords | Home care services ; Personnel ; Stress ; Health [elderly] ; Conditions of employment ; Netherlands. |
| Annotation | The differences between six categories of home help in the Netherlands were examined in this study, focusing on workload, pressure of work and capacity for coping. A total of 474 home helps from the different categories participated in the study: alpha helps (housework only), A home helps (mainly housework), home helps involved in personal care (B, C, and D carers), and home helps involved in personal care and psychosocial or supportive tasks (C, D and E carers). A structured questionnaire was used, which consisted of existing scales regarding workload (organisational and job characteristics, working conditions), psychological and physical outcomes (job satisfaction, burnout, health) and capacity for coping (social support, leadership style, coping strategies). Results showed that workload was scored low by home helps involved in only or mainly housework. Those involved in psychosocial or supportive tasks experienced high feelings of emotional exhaustion. Health, absenteeism and back problems did not differ significantly among the different categories. (AKM). |
| Accession Number | CPA-990308402 A |
| Classmark | NH: QM: QNH: CC: WKA: 76H |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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