Centre for Policy on Ageing
 

 

Bridging the divide of culture and language
Author(s)Catharine Jenkins
Journal titleJournal of Dementia Care, vol 6, no 6, November/ December 1998
Pagespp 22-24
KeywordsCommunication skills ; Ethnic groups ; Dementia ; Family care.
AnnotationGood communication is an essential feature of successful work with people with dementia and their carers. The author discusses ways of enhancing our verbal, non-verbal and written communication skills with people from different cultures. Her article considers: linguistic problems; using an interpreter effectively; making people feel comfortable when talking to them; the sensitive use of assessment tools; and helping carers with their needs. Our communication skills can be developed to enhance transcultural understanding, allowing us to listen to what clients want, and to provide access to services which become more useful and acceptable to clients. (RH).
Accession NumberCPA-990223241 A
ClassmarkUO: TK: EA: P6:SJ

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