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Centre for Policy on Ageing | |
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Recording with care
— inspection of case recording in social services departments | | Author(s) | Linda Goldsmith, Richard Beaver |
| Corporate Author | Social Care Group, Social Services Inspectorate - SSI, Department of Health - DoH |
| Publisher | Department of Health, London, 1999 |
| Pages | 64 pp (CI.99.1) |
| Source | DoH Stores, PO Box 410, Wetherby LS23 7LN. |
| Keywords | Case work ; Social Services Departments ; Management [care] ; Inspection ; Standards of provision. |
| Annotation | A recent inspection of case records in seven social services departments (SSDs) showed that generally case recording had been given insufficient management attention. However, where case recording policies and practice had been developed, and were backed by management action, there were significant benefits for the quality of work undertaken and for the relationship with service users. This report aims to offer a benchmark for best practice, and provides audit tools for managers and practitioners. As a starting point, it offers two checklists for reviewing case recording policy and practice. In the light of this, later chapters consider: policies and procedures; sharing and access to records; key elements of an effective record; use of information technology; equality of opportunity; and management. Throughout, are examples of good practice, with lists of key messages. Appendices include standards and criteria for case reporting, and an example case file form. (RH). |
| Accession Number | CPA-990201202 B |
| Classmark | IGA: PF: QA: 3U: 583 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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