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Centre for Policy on Ageing | |
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A report of the review of social services in Wolverhampton Metropolitan Borough Council | Corporate Author | Joint Reviews of Local Authorities' Social Services, Audit Commission; Social Services Inspectorate - SSI, Department of Health - DoH |
Publisher | Audit Commission Publications, Abingdon, 1998 |
Pages | 83 pp (Joint reviews) |
Source | Audit Commission Publications, Bookpoint Ltd., 39 Milton Park, Abingdon, Oxon OX14 4TD. |
Keywords | Social Services Departments ; Performance ; Inspection ; Evaluation ; Wolverhampton. |
Annotation | The purpose of this review is to assess the extent to which local people in Wolverhampton are well served by social services. It gives a profile of the authority; considers evidence about how well the authority responds to users' needs; and assesses evidence regarding the effectiveness of planning for the needs of the population, and how well resources are managed. Using results from a survey of users and carers, the report highlights the authority's performance in comparison to others. The review concludes that, overall, Wolverhampton is well served by its social services department (SSD): the authority is at the leading edge of devising new service strategies for older people. Other strengths identified are: assessing and meeting individuals' needs; shaping services; managing resources; and managing performance. To achieve its strategic objectives, the authority needs to deal with four key issues: bringing together changes under way; getting the right services to the right people; re-shaping to deliver; and demonstrating success. (RH). |
Accession Number | CPA-981203001 B |
Classmark | PF: 5H: 3U: 4C: 87A |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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