Centre for Policy on Ageing
 

 
Setting the quality standard for independent living
 — a discussion paper
Author(s)Moyra Riseborough
Corporate AuthorHousing for Older People In Europe (HOPE)
PublisherHOPE Network, Kidlington, Oxon, 1998
Pages36 pp
SourceLynne Hooper, HOPE Network Coordinator, Anchor Trust, Fountain Court, Oxford Spires Business Park, Kidlington, Oxon OX5 1NZ.
KeywordsHousing [elderly] ; Independent housing ; Sheltered housing ; Quality ; Standards of provision ; Europe.
AnnotationIt is generally agreed that having some means to ensure the quality of service delivery is an important part for organisations, however, deciding on the most appropriate method for measuring quality can be difficult. This paper looks at current quality approaches and critically assesses their appropriateness for social organisations which provide housing and care services for older people. It also incorporates current awareness of older people's diversity and their consumer behaviour, together with changing perceptions of older age. (AKM).
Accession NumberCPA-981117212 B
ClassmarkKE: KL: KLA: 59: 583: 74

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