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Centre for Policy on Ageing | |
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Improving social services - questions to ask
— findings for councillors from Joint Reviews of Social Services | | Corporate Author | Joint Reviews of Local Authorities' Social Services, Audit Commission; Social Services Inspectorate - SSI, Department of Health - DoH |
| Publisher | Audit Commission Publications, Abingdon, 1998 |
| Pages | 12 pp (Joint Reviews) |
| Source | Audit Commission Publications, Bookpoint Ltd., 39 Milton Park, Abingdon, Oxon OX14 4TD. |
| Keywords | Social Services Departments ; Performance ; Inspection ; Evaluation. |
| Annotation | Councillors play a vital role in setting policy, allocating resources, and ensuring that services are delivered as intended and expected. This briefing highlights key areas of performance in social services, and the questions that should be asked to ensure that users, communities and taxpayers get the best deal. Questions revolve around four key aspects of performance: Are services focused on users? Is the council well-placed to shape better services for the future? Is performance managed effectively? Are resources managed to maximise value for money? This briefing for councillors is one of a set of three publications from the Joint Review Team with the theme of 'Learning the lessons from Joint Reviews'. The other two publications are: 'Getting the best from social services' (July 1998); and 'Messages for managers' (September 1998). (RH). |
| Accession Number | CPA-981013225 B |
| Classmark | PF: 5H: 3U: 4C |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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