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Centre for Policy on Ageing | |
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Managing tension in sheltered/retirement housing — a workshop : Saturday 30 May 1998 | Author(s) | Peter Lloyd |
Corporate Author | Centre for Social Policy and Social Work, University of Sussex; Sussex Gerontology Network; Sheltered Housing Group |
Publisher | School of Social Sciences, University of Sussex, Brighton, 1998 |
Pages | 12 pp |
Source | Professor Peter Lloyd, School of Social Sciences, University of Sussex, Brighton BN1 9SN. |
Keywords | Sheltered housing ; Residents [care homes] ; Behaviour disorders ; Stress ; Social contacts ; Social interaction ; Management [care]. |
Annotation | In situations where tensions arise among sheltered housing residents, the scheme manager or warden can become the focus of the tension. This workshop consisted of three presentations; and six workshops explored the issues. Dorothy Jerrome outlined social and physiological factors in ageing which might lead to challenging behaviours which generate tension. Marie Mills considered conflicting expectations and coping strategies. John Percival viewed residents as a community, and described tensions developing from the adaptation to the norms of the scheme and the social control exercised through gossip. A dominant theme was that understanding reduces tension. In the scenarios described, the scheme managers see themselves as active but vulnerable parties responsible for maintaining harmony within their respective schemes, but often on the receiving end of abuse. Each expressed their lack of training to deal with such situations, and sought more support from line managers and peers. (RH). |
Accession Number | CPA-980908250 P |
Classmark | KLA: KX: EP: QNH: TOA: TMA: QA * |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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