Centre for Policy on Ageing
 

 

Managing tension in sheltered/retirement housing
 — a workshop : Saturday 30 May 1998
Author(s)Peter Lloyd
Corporate AuthorCentre for Social Policy and Social Work, University of Sussex; Sussex Gerontology Network; Sheltered Housing Group
PublisherSchool of Social Sciences, University of Sussex, Brighton, 1998
Pages12 pp
SourceProfessor Peter Lloyd, School of Social Sciences, University of Sussex, Brighton BN1 9SN.
KeywordsSheltered housing ; Residents [care homes] ; Behaviour disorders ; Stress ; Social contacts ; Social interaction ; Management [care].
AnnotationIn situations where tensions arise among sheltered housing residents, the scheme manager or warden can become the focus of the tension. This workshop consisted of three presentations; and six workshops explored the issues. Dorothy Jerrome outlined social and physiological factors in ageing which might lead to challenging behaviours which generate tension. Marie Mills considered conflicting expectations and coping strategies. John Percival viewed residents as a community, and described tensions developing from the adaptation to the norms of the scheme and the social control exercised through gossip. A dominant theme was that understanding reduces tension. In the scenarios described, the scheme managers see themselves as active but vulnerable parties responsible for maintaining harmony within their respective schemes, but often on the receiving end of abuse. Each expressed their lack of training to deal with such situations, and sought more support from line managers and peers. (RH).
Accession NumberCPA-980908250 P
ClassmarkKLA: KX: EP: QNH: TOA: TMA: QA *

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