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Centre for Policy on Ageing | |
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Vulnerable consumer groups: quantification and analysis
— prepared for the Office of Fair Trading | | Author(s) | Ramil Burden |
| Corporate Author | Office of Fair Trading |
| Publisher | Office of Fair Trading, London, 1998 |
| Pages | 62 pp (OFT 219) |
| Source | Office of Fair Trading, PO Box 366, Hayes UB3 1XB. |
| Keywords | Consumer ; Consumer protection ; Living patterns ; Poverty ; Statistics [data]. |
| Annotation | Consumers may be vulnerable for two reasons. First, some may have greater difficulty than others in obtaining or assimilating the information needed to make decisions about which goods or services, if any, to buy. Second, they may be exposed to a greater loss of welfare than other consumers as a result of buying inappropriate goods or services, or of failing to buy something when it would be in their interests to do so. This paper determines the membership sizes of seven groups of consumers which are commonly assumed to be vulnerable in some respects, and to evaluate the extent to which these memberships overlap. Analysis of the 1994/95 General Household Survey (GHS) (from which the calculations were obtained) suggests that only 30.3% of the total population of Great Britain featured in none of the seven identified vulnerable groups. The seven groups are: older people; young people; the unemployed; those with a limiting, longstanding illness; those in low income households; members of ethnic minorities; and those with no formal educational qualification. Two other groups who may be vulnerable are also identified: households without telephones or cars; and households with certain tenure and accommodation types. (RH). |
| Accession Number | CPA-980818216 B |
| Classmark | WY: WYP: K7: W6: 6C |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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