| |
Centre for Policy on Ageing | |
 | |
|
| The relationship between staff burnout/distress and interactions with residents in two residential homes for older people | | Author(s) | Helen Jenkins, Chris Allen |
| Journal title | International Journal of Geriatric Psychiatry, vol 13, no 7, July 1998 |
| Pages | pp 466-472 |
| Keywords | Stress ; Care home staff ; Social interaction ; Care homes ; Voluntary care homes ; Quality of life ; Correlation. |
| Annotation | Staff burnout/distress was hypothesised as negatively associated with the quantity and quality of staff/resident interactions in residential homes; and, `perceived involvement in decision-making' among staff would be positively associated with the quantity and quality of staff-resident interactions. 18 of 24 residential workers at two independent (not-for-profit) residential care homes for older people completed: the 12-item General Health Questionnaire (GHQ-12); the Maslach Burnout Inventory (MBI); the Perceived Involvement Personal Questionnaire (PIPQ); and the Quality of Interactions Schedule (QUIS). Staff reporting higher levels of personal accomplishment (i.e. with lower levels of burnout) exhibited significantly more staff-resident interactions; and staff who perceived more involvement in decisions relating to their work showed significantly fewer negative staff-resident interactions. Staff distress, emotional exhaustion and depersonalisation were not found to be significantly related to the quantity or quality of staff-resident interactions. Results provide some support for the hypotheses; however, causal relationships are uncertain, and findings require replication in other contexts. (RH). |
| Accession Number | CPA-980810007 A |
| Classmark | QNH: QRM: TMA: KW: KWE: F:59: 49 |
Data © Centre for Policy on Ageing |
|
| ...from the Ageinfo database published by Centre for Policy on Ageing. |
| |
|