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Centre for Policy on Ageing | |
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How well are people served by Knowsley Social Services?
— a summary of the Joint Review of Knowsley Social Services undertaken between April and May 1997 | | Corporate Author | Joint Reviews of Local Authorities' Social Services, Audit Commission; Social Services Inspectorate, Department of Health - SSI, DoH |
| Publisher | Audit Commission Publications, London, 1998 |
| Pages | leaflet (Joint Reviews) |
| Source | Joint Reviews of Local Authorities' Social Services, 35-37 Grosvenor Gardens, London SW1W 0BS. (Full report, £15.00, from: Bookpoint Ltd., 39 Milton Park, Abingdon, Oxon OX14 4TD.) |
| Keywords | Social Services Departments ; Performance ; Inspection ; Evaluation ; Merseyside. |
| Annotation | This summary of a fuller report of the review aims to give local people a clear and independent view of how well Knowsley responds to individuals who need information and help, plans for its population as a whole, and uses its resources. The Joint Review's main findings focus on matters concerning information and help, plans for the population, and managing resources and performance. Its overall conclusion is that the people of Knowsley are well-served by their social services. To build on its strengths, measures recommended include: continuing to involve service users and carers in the development of services; providing effective administrative resources and information technology to all services; extending its contract compliance and performance monitoring systems so that services are assessed for quality and cost using the same criteria; improving some of its buildings and access for disabled people; and reviewing responsibility in making financial decisions. (RH). |
| Accession Number | CPA-980721209 B |
| Classmark | PF: 5H: 3U: 4C: 84 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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