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How well are people served by Calderdale Social Services?
 — a summary of the Joint Review of Calderdale Social Services undertaken between April and July 1997
Corporate AuthorJoint Reviews of Local Authorities' Social Services, Audit Commission; Social Services Inspectorate, Department of Health - SSI, DoH
PublisherAudit Commission Publications, London, 1998
Pagesleaflet (Joint Reviews)
SourceJoint Reviews of Local Authorities' Social Services, 35-37 Grosvenor Gardens, London SW1W 0BS. (Full report, £15.00, from: Bookpoint Ltd., 39 Milton Park, Abingdon, Oxon OX14 4TD.)
KeywordsSocial Services Departments ; Performance ; Inspection ; Evaluation ; Calderdale.
AnnotationThis summary of a fuller report of the review aims to give local people a clear and independent view of how well Calderdale responds to individuals who need information and help, plans for its population as a whole, and uses its resources. The Joint Review's main findings concern information and help, shaping services, and managing resources. Among the key areas put forward for Calderdale Social Services to improve services are: increasing the focus on customer care and the preferences of users and carers; re-negotiating its contract with the public for delivering social services in the future; and defining its overall strategy for commissioning services to meet needs. (RH).
Accession NumberCPA-980721208 B
ClassmarkPF: 5H: 3U: 4C: 88C

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