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| What do users and carers want from domiciliary care? | | Author(s) | Melanie Henwood, Helen Lewis, Eileen Waddington |
| Corporate Author | Community Care Division, Nuffield Institute for Health; United Kingdom Home Care Association |
| Journal title | Update: recent work from the Community Care Division, Nuffield Institute for Health, issue 4, September 1997 |
| Publisher | Community Care Division, Nuffield Institute for Health, Leeds, September 1997 |
| Pages | 4 pp |
| Source | Community Care Division, Nuffield Institute for Health, 71-75 Clarendon Road, Leeds LS2 9PL. |
| Keywords | Domiciliary services ; Family care ; Quality ; Social surveys ; Hertfordshire ; Westminster, City of ; Wolverhampton. |
| Annotation | Some findings are described from a project carried out by the Nuffield Institute of Health, Community Care Division, in conjunction with the United Kingdom Home Care Association (UKHCA), and funded by the Department of Health (DoH) as part of its Community Care Development Programme. The project's aim was to develop a deeper understanding of which features of domiciliary care are of most importance to users and carers, and to develop a framework to assist purchasers and providers in delivering services consistent with such objectives. Fieldwork for the study was carried out with focus groups in Hertfordshire, Westminster and Wolverhampton. This Update summarises some themes which have merged from the study: users' satisfaction and dissatisfaction; training and attitude of care staff; continuity of service; inflexibility; views of ethnic minority users; and findings from carers. The authors' final report on this project has since been published as 'Listening to users of domiciliary care services: developing and monitoring quality standards' (Nuffield Institute for Health, 1998). (RH). |
| Accession Number | CPA-980717005 A |
| Classmark | N: P6:SJ: 59: 3F: 8HT: 82LY: 87A* |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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