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Centre for Policy on Ageing | |
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| Community alarm services today and tomorrow | | Author(s) | Moyra Riseborough |
| Corporate Author | Anchor Trust |
| Publisher | Anchor Trust, Kidlington, Oxon, 1997 |
| Pages | 58 pp (with summary, 4 pp) |
| Source | Anchor Trust, Fountain Court, Oxford Spires Business Park, Kidlington, Oxon OX5 1NZ. |
| Keywords | Alarm systems ; Living in the community ; Social surveys. |
| Annotation | Community alarm systems were introduced by local authority landlords in the UK more than 15 years ago. There are now some 260 alarm service `providers', four of which are represented in this research: Sunderland and Birmingham City Councils, Welwyn Hatfield District Council, and Anchor Trust. Each collected the views of people using or providing community alarm services, involving 2,243 older people and 554 officers. The report is the product of independent research by the Centre for Urban and Regional Studies (CURS) at the University of Birmingham. It provides an overview of the development of services, users' views and perceptions of services, and the policy context of service provision. The report highlights examples of good practice on: communication with and services for ethnic minorities; integrating alarm staff into parent organisations; training; and information and responsiveness to consumers. Recommendations are variously directed at the alarm providers, social landlords and organisations using or purchasing alarm systems, and to Government. These include the need for a code of conduct, and a review of the legislative and regulatory frameworks. (RH). |
| Accession Number | CPA-980623205 B |
| Classmark | OV: K4: 3F |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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