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Juggling and dealing: the creative work of care package purchasing
Author(s)Diana Leat, Elizabeth Perkins
Journal titleSocial Policy and Administration, vol 32, no 2, June 1998
Pagespp 166-181
KeywordsNeeds [elderly] ; Community care ; Evaluation ; Grant allocation.
AnnotationIn conventional diagrams of the new service delivery process, assessment of need is linked to purchase by a single line or arrow; the implication is that purchase follows more or less logically and directly from assessment. This paper focuses on the complex creative work that goes on in the "space" between assessment of need and purchase of service, and the changing influences on that work. "Purchase" is deconstructed to reveal the complex processes and calculations involved, and the ways in which budgets, "free" resources and markets influence the final outcome. The paper describes the effects on care package construction and purchase of changing policies, budget arrangements and financial limits; it goes on to outline the difficulties and complications in using information on unit costs in purchasing. It is suggested that talk of "playing shops" and use of "off-the-shelf" services underestimates the complexity of care package construction and purchase. (AKM).
Accession NumberCPA-980610406 A
ClassmarkIK: PA: 4C: QCG

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