| |
Centre for Policy on Ageing | |
 | |
|
A service on the edge
— inspection of services for deaf and hard of hearing people | | Corporate Author | Social Services Inspectorate - SSI, Department of Health - DoH |
| Publisher | Department of Health, London, 1997 |
| Pages | 83 pp |
| Source | Department of Health, PO Box 410, Wetherby, LS23 7LN. |
| Keywords | Hearing Impairment ; Services ; Social Services Departments ; Inspection ; Reports. |
| Annotation | This report, based on inspections of services to deaf and hard of hearing people in eight local authorities, has been designed to help managers understand the range of needs of deaf and hard of hearing people so that they can plan and deliver sensitive and appropriate services. Assessment, specialist services, communication, access, information, and planning and management were identified as aspects of service needing further development. The inspection reports on in detail, and proposals for improving services are outlined, for: assessment of needs; social workers with deaf people; environmental equipment; supporting community groups and development work; communication with deaf and hard of hearing people; local interpreting and communication services; links between specialist workers and the rest of the social services; wider social services provision; information to the public; complaints; planning services; managing services; and training and staff development. A summary of the report is also available, which outlines the key issues for front line staff and their managers. (RH). |
| Accession Number | CPA-980529004 B |
| Classmark | BV: I: PF: 3U: 6K |
Data © Centre for Policy on Ageing |
|
| ...from the Ageinfo database published by Centre for Policy on Ageing. |
| |
|