Centre for Policy on Ageing



The patients' agenda — what the Patient's Charter leaves out - the rights you don't yet have in the NHS
Corporate Author	Association of Community Health Councils for England and Wales - ACHCEW
Publisher	ACHCEW, London, 1996
Pages	16 pp
Source	ACHCEW, 30 Drayton Park, London N5 1PD.
Keywords	Patients ; Rights [elderly] ; Consumer choice.
Annotation	The "Patients' agenda" sets out a series of rights not included in the NHS Patient's Charter. Drawn up in consultation with community health councils and patients' organisations, it highlights those areas where patients find their present rights are poor or non-existent, and where their reasonable expectations are not met. These are discussed in terms of: access to care and treatment; health care regardless of the ability to pay; choice and information; advocacy, support and appropriate care; good quality care in matters of life and death; confidentiality and control over personal information; and redress when rights are not met. (RH).
Accession Number	CPA-980520212 P
Classmark	LF: IKR: WYC
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...from the Ageinfo database published by Centre for Policy on Ageing.