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Clarity of purpose and administrative accountability
 — an empirical study in long-term residential care
Author(s)Jeanette Conway, Catherine James
Journal titleSocial Work in Health Care, vol 25, no 1/2, 1997
Pagespp 193-208
KeywordsCare homes ; Services ; Long term ; Social workers ; Management [care] ; Australia.
AnnotationThis article is also included as a chapter in `International perspectives on social work in health care: past, present and future', edited by Gail K Auslander (Haworth Press, 1997). It reports on a three year practice research project by experienced social workers in an Australian residential home. Aims included meeting agency accountability requirements and illustrating social work roles. In consultation with a social work lecturer, the staff devised a tool to document their practice on a per case basis across the care continuum, as well as non-case related work associated with resident needs and agency purpose. A three-month pilot indicated that casework comprised 70% of work time, the 405 cases incorporating more time than expected on pre-admission, gate-keeping and admission tasks. Analyses of the most time-consuming cases revealed complex interacting factors which could not be measured using the classification and costing methods available. (RH).
Accession NumberCPA-980428205 A
ClassmarkKW: I: 4Q: QR: QA: 7YA *

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