Centre for Policy on Ageing
 

 

The quality of care
Author(s)June Girvin
Journal titleElderly Care, vol 10, no 2, April/May 1998
Pagespp 36-37
KeywordsNurses ; Management [care] ; Quality ; Standards ; Mathematical models.
AnnotationBeing able to monitor the quality of care and make continuous improvements is a fundamental part of a nurse's role, particularly for those in supervisory or managerial positions. This article highlights quality monitoring standards: the International and British Standards in Quality Systems (ISO 9000 and BS 5750); the King's Fund Organisation Audit; the Patient's Charter (currently under review); and Audit Commission reports. Before devising a quality of care model, the following activities are suggested: identify values; identify standards and criteria; measurement; make interpretations; and courses of action to choose and take.
Accession NumberCPA-980423205 A
ClassmarkQTE: QA: 59: 6QA: 3LM

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