Centre for Policy on Ageing



Telecommunication services for people with disabilities — a consumer guide
Corporate Author	Office of Telecommunications (OFTEL)
Publisher	OFTEL, London, 1998
Pages	24 pp
Source	The Office of Telecommunications, 50 Ludgate Hill, London EC4M 7JJ.
Keywords	Telephone ; Physical disabilities ; Consumer ; Consumer choice ; Government publications ; Guides, guide books.
Annotation	This document is a consumer guide to the main issues contained in the full consultation document. It reviews the provision of telecommunications services for people with disabilities, and makes a number of proposals to ensure that they have access to the same basic levels of telephone service as other people. One of the main proposals concerns the development of a Code of Practice for the telecommunications industry which would ensure access to services for people with disabilities. The document also aims to inform the Department of Trade and Industry (DTI) in its consultation exercise on the implementation of the EC Amending Voice telephony Directive (AVTD), Article 8, which requires measures to be taken to ensure equal access to and affordability of fixed public telephone services for people with disabilities. The consultation period ran until 3 April 1998.
Accession Number	CPA-980422402 P
Classmark	UJ: BN: WY: WYC: 6OA: 69N *
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...from the Ageinfo database published by Centre for Policy on Ageing.