Centre for Policy on Ageing



The measure and discuss intervention — a procedure for client empowerment and quality control in residential care homes
Author(s)	V M C van Geen
Journal title	The Gerontologist, vol 37, no 6, December 1997
Pages	pp 817-822
Keywords	Care homes ; Residents [care homes] ; Attitude ; Quality ; Evaluation ; Netherlands.
Annotation	This article presents an intervention that is used to empower clients in residential care homes in the Netherlands. The intervention comprises a standardised survey-feedback procedure in which residents' opinions on life and care in their particular home are gauged, discussed, and reported. The procedure is designed to influence individuals and processes in the institution. It results in a report containing residents' collective opinion and recommendations and a plan for action. This provides residents' committees and management with a basis for policy making and quality control.
Accession Number	CPA-980309412 A
Classmark	KW: KX: DP: 59: 4C: 76H
Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.