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Concepts of quality in residential care and nursing homes
 — UK and German perspectives
Author(s)Barbara Klein, Albert Cook
Journal titleHealth Care in Later Life, vol 3, no 1, 1998
Pagespp 47-57
KeywordsCare homes ; Nursing homes ; Quality ; Standards of provision ; Germany ; United Kingdom ; Research.
AnnotationCare reforms in the United Kingdom (UK) and Germany continue to emphasise the need for providers to improve the quality of their services, which is beginning to have an impact on residential care and nursing homes. Purchasers and regulators are now seeking evidence of quality services by the introduction of some form of quality assurance system, however, there is debate about the definition of quality and the benefits of quality assurance systems. This article describes the scope of a research project into concepts of quality in residential care and nursing homes in the UK and Germany. The project is funded by the European Union via the European Human Capital and Mobility Programme. The article describes the interests of different stakeholders in residential care and the difficulties in achieving an operational definition of quality. Two quality assurance systems that have been implemented in residential care establishments in the UK are described, and some of the benefits of such systems are discussed.
Accession NumberCPA-980225421 A
ClassmarkKW: LHB: 59: 583: 767: 8: 3A

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