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Listening to users of domiciliary care services — developing and monitoring quality standards |
Author(s) | Melanie Henwood, Helen Lewis, Eileen Waddington |
Corporate Author | Community Care Division, Nuffield Institute for Health; United Kingdom Home Care Association |
Publisher | Nuffield Institute for Health, Leeds, 1998 |
Pages | 38 pp |
Source | The Nuffield Institute for Health, 71-75 Clarendon Road, Leeds LS2 9PL. |
Keywords | Domiciliary services ; Family care ; Quality ; Standards of provision. |
Annotation | This report describes the findings from a project funded by the Department of Health Community Care Development Programme. The project developed a set of quality indicators, derived from discussions with users of domiciliary care services and their carers. Based on these quality indicators, the project then developed a set of quality assurance frameworks for use by the various stakeholders in domiciliary care: local authority commissioners for domiciliary care; care managers and domiciliary care assessors; providers of domiciliary care services; and inspection and accreditation staff. |
Accession Number | CPA-980224401 B |
Classmark | N: P6:SJ: 59: 583 |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |