Centre for Policy on Ageing



Using measures of subjective well-being and client satisfaction in health assessments of older persons
Author(s)	Scott Miyake Geron
Journal title	Health Care in Later Life, vol 1, no 3, August 1996
Pages	pp 185-196
Keywords	Services ; Health services ; Long term ; Consumer ; Well being ; Quality ; Evaluation.
Annotation	This paper presents an overview of the use of measures of subjective well-being and client satisfaction in social work practice with older adults. In the past decade, the movement to empower consumers in all areas of social work practice has parallels in the growing recognition of the importance of the consumer's perspective in assessing and monitoring long-term care services. An increasing number of practitioners and researchers have called for greater consumer involvement in quality assurance activities pertaining to long-term care, including assessing consumers' subjective well-being and satisfaction with services. Unfortunately, and in spite of these developments, these types of assessments are rarely carried out on a regular basis. Such assessments, collected systematically by trained social workers or health professionals, represent a unique perspective on the well-being of older persons and can serve as an important measure of the quality of long-term care services.
Accession Number	CPA-980212215 A
Classmark	I: L: 4Q: WY: D:F:5HH: 59: 4C
Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.