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Interaction between professionals and older people: where does the problem lie?
Author(s)Iain McIntosh
Journal titleHealth Care in Later Life, vol 1, no 1, February 1996
Pagespp 29-38
KeywordsPersonnel ; Older people ; Communication ; Attitudes to the old of general public ; Literature reviews.
AnnotationThis review article considers features of professionals' interactions with older people. It is evident from the literature that communication with older people has been seen as problematic. Traditional explanations have tended to be in terms of decline or deficit in the older person. These explanations are examined and rejected as being partial or incomplete. Consideration is given to Communication Accommodation Theory as an alternative basis for understanding aspects of intergenerational interaction. This approach adopts a social group perspective to examining the characteristics of intergenerational talk and the attuning strategies adopted within the interactions. The role of talk in establishing personal identity and in defining power and control in the relationship is considered with particular regard to intergenerational interactions. In addition, the reproduction of ageism through intergenerational talk based on stereotypes is considered. Some conclusions are drawn as to the implications for professional carers working with older people. In particular, training should acknowledge that interaction is about the relationship between the people involved, rather than the skills or deficits they have as individuals.
Accession NumberCPA-980212203 A
ClassmarkQM: B: U: TOB: 64A

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