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Relationship in marketing: lifegroups and the grey market
Author(s)Marylyn Carrigan
Corporate AuthorDepartment of Commerce, Birmingham Business School, University of Birmingham
PublisherUniversity of Birmingham, Birmingham, June 1997
Pages18 pp (Working papers in commerce, WPC 97/05)
SourceDepartment of Commerce, Birmingham Business School, University of Birmingham, Edbaston, Birmingham B15 2TT.
KeywordsConsumer ; Social characteristics [elderly] ; Sport ; Marketing.
AnnotationThe purpose of this paper is to examine the growth of the `grey' over-fifties market. It discusses the motivations which influence grey buyer behaviour, and in particular the importance of needs based segmentation and relationship marketing in successfully delivering services such as sports and leisure to this group of customers. (RH).
Accession NumberCPA-980113212 B
ClassmarkWY: F: HT: WU6

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