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Centre for Policy on Ageing | |
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A study of patient satisfaction and adherence to preventive care practice guidelines | Author(s) | Scott R Weingarten, Erin Stone, Alec Green |
Journal title | American Journal of Medicine, vol 99, December 1995 |
Pages | pp 590-596 |
Keywords | Patients ; Satisfactory ; General practice ; Medical care ; Performance ; Quality ; Measurement ; United States of America. |
Annotation | Patient satisfaction ratings are being used to judge physicians' quality of care in the US. The medical records of 3,249 randomly selected patients aged 65 to 75 of 48 primary care physicians in a health maintenance organization (HMO) in California, were used as the basis for a survey of the association between patient satisfaction and quality of medical care received. Another survey measured quality of life. Patients were generally satisfied with care received. Those who received or were offered mammography, clinical breast examination, influenza vaccine, pneumococcal vaccine, tetanus vaccine, advice on exercise, and smoking cessation counselling were more satisfied with their medical care than those patients who did not. The authors found a significant association between patient satisfaction and the performance of some but not all preventive care services. However, they cannot be certain whether there is a relationship between patient satisfaction and quality of patient care. (RH). |
Accession Number | CPA-980106207 A |
Classmark | LF: 5HH: L5: LK: 5H: 59: 3R: 7T * |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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