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Centre for Policy on Ageing | |
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| Obtaining the views of black users of health services | | Author(s) | Shirley McIver |
| Corporate Author | King's Fund Centre |
| Publisher | King's Fund Centre, London, 1994 |
| Pages | 99 pp |
| Source | King's Fund Centre, 11-13 Cavendish Square, London W1M 0AN. |
| Keywords | Black people ; Health services ; Hospital services ; Consumer ; Methodology ; Social surveys. |
| Annotation | This book has been funded by the Department of Health (DoH) and is part of the King's Fund Centre's Quality Improvement Programme, being the seventh in a series aimed at helping health service staff to obtain service users' views. It examines different methods which have been used to collect black people's views and experiences of health services. Awareness of ethical issues and ethnic monitoring are covered, and there are examples of suitable questions to ask black patients. A chapter on developing culturally sensitive services details four areas of concern regarding hospital services: communication, information provision, diet, and religious and cultural beliefs. Most of the information will be of use to those working in both purchaser or provider organisations, as attention is drawn to the kinds of research and work that each should be engaged in. (RH). |
| Accession Number | CPA-971118231 B |
| Classmark | TKE: L: LD: WY: 3D: 3F |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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