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Residential care for elderly people
 — an exploratory study of quality measurement
Author(s)Justine Schneider, Anthony Mann, Ann Netten
Corporate AuthorPersonal Social Services Research Unit - PSSRU, University of Kent
Journal titleMental Health Research Review, 4, April 1997
Pagespp 12-15
KeywordsCare homes ; Residents [care homes] ; Quality ; Performance ; Measurement ; Indicators.
AnnotationIn this study to identify and test a number of possible measures of quality of care in residential homes, the authors studied over 300 residents in 17 residential homes across England, chosen for their geographic diversity. In their analysis of questionnaires from 230 relatives and a similar number of staff, no strict definition of quality was adopted. Homes were ranked on 25 variables which were independent of each other, which showed variation across the homes studied; scores for each home on over 100 variables are presented in the authors' final report ((Quality of care: testing some measures in homes for elderly people. Discussion paper 1245, PSSRU, 1997). The significance of this exercise was that the authors could not predict good performance on the ranking analysis from researchers' opinions, nor from the number of residents' or visitors' criticisms. Any relationship between objective indicators and subjective opinions remains to be proven.
Accession NumberCPA-971113223 A
ClassmarkKW: KX: 59: 5H: 3R: 3RI

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