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Centre for Policy on Ageing | |
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| Impact of a nursing assistant training program on job performance, attitudes, and relationships with residents | | Author(s) | Donna Goodridge, Patricia Johnston, Maureen Thomson |
| Journal title | Educational Gerontology, vol 23, no 1, January-February 1997 |
| Pages | pp 37-51 |
| Keywords | Nursing Auxiliary ; Attitudes to the old of general public ; Elder abuse ; Training [welfare work] ; Performance ; Social surveys ; Canada. |
| Annotation | Nursing assistants often provide most of the direct care to institutionalised older people in Canada, but receive little training in communication and conflict management with residents and families. Physical and verbal abuse of residents may occur when nursing assistants are inadequately prepared in providing intimate care. This article describes the impact of an abuse prevention training programme for nursing assistants, in terms of general perceptions and attitudes toward residents, job performance and care quality, burnout, staff-resident conflict, and aggression by residents towards nursing assistants. Positive evaluations of the programme indicate its clinical relevance: nursing assistants were less likely to agree that older people were like children. Although there was no change in reports of resident aggression towards nursing assistants, there was a decline in conflict following the training. The importance of supporting nursing assistants through education and policy is discussed. |
| Accession Number | CPA-971030214 A |
| Classmark | QTE:4UA: TOB: QNT: QW: 5H: 3F: 7S |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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