Centre for Policy on Ageing
 

 
A-Z of Ombudsmen
 — a guide to Ombudsman schemes in Britain and Ireland
Corporate AuthorNational Consumer Council - NCC
PublisherNCC, London, 1997
Pages320 pp
SourceNational Consumer Council, 20 Grosvenor Gardens, London SW1W 0DH.
KeywordsOmbudsman ; Complaints [services] ; Consumer ; Directories.
AnnotationThis is a comprehensive directory of the 27 Ombudsman schemes in Britain and Ireland, the subjects covered including funerals, government, health, local government, pensions, and taxes and national insurance. Each entry covers key points on using a scheme, the complaints procedure, and structure and administration.
Accession NumberCPA-970828202 B
ClassmarkPCO: QLV: WY: 69

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