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Centre for Policy on Ageing | |
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| Evaluative perceptions of patronizing speech addressed to institutionalized elders in contrasting conversational contexts | | Author(s) | Ellen Bouchard Ryan, Sheree D Meredith, Grace B Shantz |
| Journal title | Canadian Journal on Aging, vol 13, no 2, Summer 1994 |
| Pages | pp 236-248 |
| Keywords | Cognitive processes ; Communication ; Residents [care homes] ; Nurses ; Attitudes to the old of general public ; Evaluation ; Canada. |
| Annotation | The interactional environment of institutionalised older people has been described as communication-impaired, due to the lack of opportunities for ordinary adult-to-adult conversation. Patronising speech from caregivers is one form of constraining communication that may frustrate institutionalised older people. In this study, 256 (assigned to one of 16 experimental conditions) evaluated either a patronising conversation between a nurse an an older woman in a nursing home, or a more neutral version of the same conversation. Using a between-subjects design based on Communication Accommodation Theory, the authors examined the possible influences on the evaluation of patronising speech of three manipulations: resident alertness, personal situational topic, and privacy of setting for the conversation. Across all contexts, the nurse using the patronising speech style was viewed as less respectful, with which the resident was also less satisfied. The situational topic manipulation yielded similar effects: the nurse criticising a resident about a personal issue was viewed as less respectful than a nurse raising a safety issue. (RH). |
| Accession Number | CPA-970821232 A |
| Classmark | DA: U: KX: QTE: TOB: 4C: 7S |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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