 | |
|
Benefits Agency national customer survey 1995 |
Author(s) | Jude Cummins |
Corporate Author | Public Attitude Surveys Ltd; Benefits Agency, Department of Social Security - DSS |
Publisher | Benefits Agency, Leeds, 1996 |
Pages | 118 pp (excluding appendices) |
Source | Benefits Agency, Publications Dept., Quarry House, Quarry Hill, Leeds LS2 7UA. |
Keywords | Social security benefits ; Quality ; Consumer ; Attitude ; Social surveys. |
Annotation | This survey - based on interviews with a sample of customers who have received and/or applied for a benefit during 1995 - provides an independent assessment of customer perception of, and satisfaction with the service that they received. |
Accession Number | CPA-970529208 B |
Classmark | JH: 59: WY: DP: 3F |
Data © Centre for Policy on Ageing |
|
...from the Ageinfo database published by Centre for Policy on Ageing. |