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Centre for Policy on Ageing | |
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SSI inspection of complaints procedures in local authority social services departments
— third overview report | | Corporate Author | Social Services Inspectorate - SSI, Department of Health - DoH |
| Publisher | Department of Health, London, 1996 |
| Pages | 50 pp (+ appendices) |
| Source | Department of Health, PO Box 410, Wetherby LS23 7LN. |
| Keywords | Complaints [services] ; Social Services Departments ; Inspection ; Reports. |
| Annotation | Reports on inspections to assess the performance of six local authority social services departments in operating complaints procedures, using a standards based approach. The 16 standards against which SSDs were evaluated were derived from DoH regulations and guidance, and professional understanding of good practice. |
| Accession Number | CPA-970313005 B |
| Classmark | QLV: PF: 3U: 6K |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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