Centre for Policy on Ageing
 

 
Management issues in service coordination
 — the experience of the Resident Services Coordinator Program
Author(s)Nancy W Sheehan
Journal titleJournal of Gerontological Social Work, vol 26, nos 1/2, 1996
Pagespp 71-86
Sourcehttp://www.tandfonline.com
KeywordsHousing [elderly] ; Coordination ; Personnel ; United States of America.
AnnotationThis article discusses the problems and tensions that arise when service coordination is introduced into old people's housing, based on experiences with the 2-year federally funded Resident Services Coordinator Program. Problems and tensions were identified through in-depth interviews with service coordinators, on-site property managers, and management company representatives involved in the project.
Accession NumberCPA-970310013 A
ClassmarkKE: QAJ: QM: 7T

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