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Centre for Policy on Ageing | |
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The quality that matters
— enabling service users to define successful outcomes | | Author(s) | Tessa Harding |
| Journal title | Care Plan, vol 3, no 1, September 1996 |
| Pages | pp 10-13 |
| Keywords | Community care ; Help the Aged ; Projects ; Quality ; Standards. |
| Annotation | Monitoring implementation of community care has mainly concentrated on procedural and systems changes as organisations struggled to meet the challenges of new legislation. The 'Shaping Our Lives' project aims to develop new quality standards based on the priorities and perceptions of service users. The author describes the project, and discusses some of the present approaches to quality measurement. |
| Accession Number | CPA-970207009 A |
| Classmark | PA: PYH: 3E: 59: 6QA |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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