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Conflict and aggression as stressors in the work environment of nursing assistants
 — implications for institutional elder abuse
Author(s)Donna M Goodridge, Patricia Johnston, Maureen Thomson
Journal titleJournal of Elder Abuse & Neglect, vol 8, no 1, 1996
Pagespp 49-67
Sourcehttp://www.tandfonline.com
KeywordsElder abuse ; Aggression ; Personal relationships ; Nursing ; Nursing Auxiliary ; Physical surroundings [work] ; Social surveys ; Canada.
AnnotationElder abuse and mistreatment occurring in institutional settings is a phenomenon that is as yet poorly understood. In considering the context in which elder abuse and mistreatment may arise, understanding the caregivers' work environment is an important variable. As front line staff, nursing assistants are subject to multiple stressors that underscore the highly interpersonal nature of caregiving. This paper describes the results of a Canadian study that examined nursing assistant-resident conflict, aggression towards nursing assistants by residents, and the relationship of conflict and aggression to burn-out in this group.
Accession NumberCPA-970123006 A
ClassmarkQNT: EPB: DS: LQ: QTE:4UA: WKB: 3F: 7S

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