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Outcomes of community care for users and carers
 — a social services perspective
Author(s)Andrew Nocon, Hazel Qureshi
Corporate AuthorSocial Policy Research Unit - SPRU, University of York
PublisherOpen University Press, Buckingham, 1996
Pages176 pp
SourceOpen University Press, Celtic Court, 22 Ballmoor, Buckingham MK18 1XW.
KeywordsCommunity care ; Social Services Departments ; Physical disabilities ; Mental disorder ; Cognitive impairment ; Informal care ; Evaluation.
AnnotationAlthough measurement is used in other contexts in social work practice, outcome measurement remains underdeveloped. One of the central features of community care arrangements is the need to take account of service users' and carers' own definitions of their needs and of the services they require. The desired outcomes should similarly reflect their views. This book examines the meaning of outcomes, considers potential service contexts for measuring them, and explores service users' and carers' views. It gives an overview of measures already used in research, and considers the issues involved in developing methods suitable for practice, in relation to the main groups of people receiving community care services: those with physical impairments, older people, people with mental health problems or learning disabilities, and carers. This work was undertaken by the authors at the Social Policy Research Unit (SPRU) at the University of York.
Accession NumberCPA-961119204 B
ClassmarkPA: PF: BN: E: E4: P6: 4C

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