Centre for Policy on Ageing
 

 
Complaints : listening ... acting ... improving
 — guidance on implementation of the NHS complaints procedure
Corporate AuthorNHS Executive, Department of Health - DoH
PublisherDepartment of Health, London, 1996
Pages65 pp
SourceNHS Executive, Quarry House, Quarry Hill, Leeds LS2 7UE. Health Literature Line 0800 555 777.
KeywordsComplaints [services] ; National Health Service.
AnnotationProvides guidance on how to implement the new NHS complaints procedures in England and Wales.
Accession NumberCPA-960807205 P
ClassmarkQLV: L4

Data © Centre for Policy on Ageing
...from the Ageinfo database published by Centre for Policy on Ageing.
 
CPA home >> Ageinfo Database >> Last modified: Fri 21 Sep 2018, © CPA 2018 Queries to: webmaster@cpa.org.uk