Centre for Policy on Ageing
 

 
Differences in types of complaints and how they were resolved by local long-term care ombudsmen operating in/not in area agencies on aging
Author(s)Ruth Huber, F Ellen Netting, James R Kautz
Journal titleJournal of Applied Gerontology, vol 15, no 1, March 1996
Pagespp 87-101
KeywordsServices ; Care homes ; Nursing homes ; Ombudsman ; Complaints [services] ; United States of America.
AnnotationPresents data from a pilot study of the ombudsman reporting system in Kentucky, focusing on the relationship between types of complaints investigated and resolved by long-term care ombudsmen.
Accession NumberCPA-960617064 A
ClassmarkI: KW: LHB: PCO: QLV: 7T

Data © Centre for Policy on Ageing
...from the Ageinfo database published by Centre for Policy on Ageing.
 
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