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Centre for Policy on Ageing | |
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Differences in types of complaints and how they were resolved by local long-term care ombudsmen operating in/not in area agencies on aging | Author(s) | Ruth Huber, F Ellen Netting, James R Kautz |
Journal title | Journal of Applied Gerontology, vol 15, no 1, March 1996 |
Pages | pp 87-101 |
Keywords | Services ; Care homes ; Nursing homes ; Ombudsman ; Complaints [services] ; United States of America. |
Annotation | Presents data from a pilot study of the ombudsman reporting system in Kentucky, focusing on the relationship between types of complaints investigated and resolved by long-term care ombudsmen. |
Accession Number | CPA-960617064 A |
Classmark | I: KW: LHB: PCO: QLV: 7T |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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