Centre for Policy on Ageing
 

 
Complaints procedures in social services departments
Corporate AuthorJoseph Rowntree Foundation - JRF
Journal titleFindings: Social Care Research, no 67, May 1995
PublisherJoseph Rowntree Foundation, York, May 1995
Pages4 pp
KeywordsComplaints [services] ; Social Services Departments.
AnnotationSummary of a study which examined the workings of the procedures, focusing on the views of people who had complained.
Accession NumberCPA-950911012 A
ClassmarkQLV: PF

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